Managed security

24/7 managed detection and response

Our MDR service watches your endpoints, network, cloud and identities around the clock. When something looks wrong, analysts investigate, contain the threat and tell you exactly what happened and what to do next.

Talk to an MDR expert See what’s covered
  • Endpoint, network, cloud, identity and log coverage
  • Threat intelligence built into detection
  • Fully managed, or co-managed with your team
Analysts working in a security operations center

24/7 coverage

Monitoring, investigation and response around the clock

One view of your environment

Endpoint, network, cloud, identity and logs together

Engineers who know your systems

Detections tuned to your environment and priorities

Two engineers reviewing log data at their workstations

What is MDR

Detection and response, run for you

Managed detection and response combines security technology with analysts who monitor it for you. Alerts are triaged, real threats are investigated and contained, and you get a clear account of what happened.

Few internal teams can staff a security operations center around the clock. MDR gives you that coverage without hiring and retaining a 24/7 team, and it goes further than a traditional managed security provider that only forwards alerts for you to handle.

Coverage

Detection across every layer of your environment

Every MDR engagement is scoped to your environment. These are the layers we cover.

Endpoint detection and response

Detect and stop threats on laptops, servers and workloads, and shorten the time from detection to containment for attacks that get past preventive controls.

Network detection and response

Capture and analyze network traffic to spot known and unknown threats moving across your environment in real time.

Cloud detection and response

Assess cloud risk, find gaps and watch workloads and control planes across AWS, Microsoft Azure and Google Cloud.

Identity threat detection and response

Monitor for identity attacks, lock and reset compromised accounts and watch for risky sign-ins across Okta and Microsoft Entra ID.

Log detection and response

Collect and correlate logs across hybrid environments for faster detection and the records your auditors ask for.

Managed SIEM

Threat intelligence

Current intelligence on attacker tools and behavior, applied to your detections so your defenses keep pace with active campaigns.

How it works

From onboarding to around-the-clock protection

1

Scope and onboard

We map your environment, connect data sources and tune detections to your systems, users and risk.

2

Monitor 24/7

Analysts watch for threats around the clock and investigate anything that needs a human decision.

3

Contain and respond

Confirmed threats are contained quickly, for example by isolating a device or disabling an account, using actions you approve in advance.

4

Report and improve

You get clear incident summaries and regular reviews that close the gaps behind each alert.

What you get

What’s included with Triden MDR

  • 24/7 monitoring, triage and investigation
  • Containment actions agreed with you in advance
  • Incident summaries written for IT and leadership
  • Regular service reviews and detection tuning
  • Remediation guidance, or co-managed fixes by our engineers
  • Log retention and evidence that supports compliance audits

Case study

24/7 managed SOC for a multi-national retailer

A growing retailer with limited visibility, fragmented security tools and a lean team needed protection across its stores and e-commerce operations.

After a detailed assessment, we re-architected the network, deployed 24/7 managed SOC services and gave the team a single view across every location.

  • Unknown vulnerabilities and unmanaged third-party systems found and addressed
  • Time to repair network issues cut from days to minutes
  • A store-in-a-box IT design that deploys in days, not weeks
Read the case study

Technologies

Platforms our MDR team supports

Detection and response

  • CrowdStrike
  • eSentire
  • Adlumin
  • Microsoft security services

Identity

  • Okta
  • Microsoft Entra ID

Cloud

  • AWS
  • Microsoft Azure

These are platforms our engineers support, not partnerships. See all technologies we support.

FAQ

MDR questions, answered

MDR is a service in which security analysts monitor your environment around the clock, investigate alerts and contain real threats for you. It combines detection technology with the people needed to act on it.

EDR is software that detects threats on endpoints. XDR extends detection across endpoints, network, cloud and identity in one platform. MDR is the service: people who monitor, investigate and respond using tools like EDR and XDR. Our MDR covers all of those layers, and our MXDR option correlates them in one place.

It depends on the number of endpoints, users and data sources in scope and the level of response you want. After a short scoping call we give you a fixed monthly price.

You’ll want someone who owns IT decisions, but you don’t need your own 24/7 security operations center. We can fully manage detection and response or work alongside your team.

An analyst investigates, confirms whether it’s real and takes the containment steps you’ve approved, such as isolating a device or disabling an account. You get a summary of what happened, what we did and what to fix.

Yes. MDR supports the monitoring, logging and incident response requirements in SOC 2, HIPAA, PCI DSS, CMMC and NIST, and we can provide evidence for your audits.

Related services

Related services

SOC as a service

A co-managed security operations center for teams that want to stay hands-on.

SOC as a service

Managed SIEM

Log collection, correlation and retention for detection and compliance.

Managed SIEM

IR and recovery retainers

Forensic responders and recovery engineers on call for incidents.

Retainers

MDR in San Diego

Managed security from a team headquartered in San Diego.

San Diego

Talk to an MDR expert

Get 24/7 detection and response in place

Tell us about your environment and we’ll scope MDR coverage and a fixed monthly price.

  • Scoping call with an MDR engineer
  • Coverage plan for endpoints, network, cloud and identity

Prefer email? Write to [email protected] or call (858) 712-0040.

Send us a message