Managed SOC

SOC as a service, co-managed with your team

Get a 24/7 security operations center without building one. Our analysts monitor, investigate and respond around the clock, and your team stays involved in the decisions that matter to your business.

Book a scoping call Compare with MDR
  • 24/7 SOC monitoring and investigation
  • Shared visibility and agreed escalation paths
  • Works with the tools you already run
Security engineer working at a workstation in a dark office

24/7 coverage

Nights, weekends and holidays handled by our analysts

Co-managed by design

Your team keeps visibility and control of key decisions

Full environment view

Endpoint, network, cloud, identity and logs together

Analysts working at workstations in an office

What is SOC as a service

A security operations center you share, not one you staff

SOC as a service, sometimes called SOCaaS or an outsourced SOC, gives you the people, processes and tooling of a security operations center on a subscription. Analysts watch your environment around the clock, triage alerts, investigate suspicious activity and escalate or contain threats.

Staffing a SOC internally means hiring for three shifts, covering vacations and keeping analysts current on attacker behavior. Most mid-sized organizations cannot justify that. A managed SOC gives your IT or security staff a 24/7 partner so they can spend their days on projects instead of alert queues.

Our SOC service is built to be co-managed. You see the same alerts and case notes we do, you decide which containment actions we can take on our own, and you get regular reviews of what we found and what should change.

What’s included

Managed SOC services, scoped to your environment

24/7 SOC monitoring

Continuous monitoring of endpoint, network, cloud, identity and log data, with analysts reviewing anything the tools cannot decide on their own.

Triage and investigation

Every meaningful alert is investigated to confirm whether it is real, how far it reached and what caused it.

Containment and escalation

Confirmed threats are contained with pre-approved actions, such as isolating a device, or escalated to your team through agreed channels.

Detection tuning

We tune rules to your systems and users so your team sees fewer false positives and more of what matters.

Reporting and reviews

Clear case summaries for IT, periodic reports for leadership and regular service reviews to close recurring gaps.

Log retention for audits

Log collection and retention that supports investigations and compliance evidence.

Managed SIEM

Co-managed or fully managed

Choose how much of the SOC you want to own

A co-managed SOC suits organizations with an IT or security team that wants to stay hands-on. We cover the 24/7 monitoring and first response. Your team handles changes, business decisions and the fixes that need internal knowledge.

If you would rather hand off detection and response entirely, our 24/7 MDR service takes on investigation, containment and remediation guidance end to end. Both run on the same analysts and platforms, so you can move between them as your team changes.

Agreed during onboarding

Who does what

We document responsibilities before go-live so nobody is guessing during an incident.

  • Which alerts come to your team, and how
  • Containment actions we can take without calling first
  • Contacts and escalation paths for nights and weekends
  • How remediation work is assigned and tracked

How it works

Getting your managed SOC running

1

Scope

We map your environment, data sources, existing tools and team structure, and agree on the coverage you need first.

2

Connect and tune

We connect data sources and tune detections to your systems, users and risk, then test escalation paths with your team.

3

Monitor and respond

Analysts monitor 24/7, investigate alerts and contain or escalate threats based on the runbook we agreed together.

4

Review and improve

Regular reviews turn repeated alerts into fixes, and detections are adjusted as your environment changes.

Case study

24/7 managed SOC for a multi-national retailer

A growing retailer with limited visibility, fragmented security tools and a lean team needed protection across its stores and e-commerce operations.

After a detailed assessment, we re-architected the network, deployed 24/7 managed SOC services and gave the team a single view across every location.

  • Unknown vulnerabilities and unmanaged third-party systems found and addressed
  • Time to repair network issues cut from days to minutes
  • A store-in-a-box IT design that deploys in days, not weeks
Read the case study

Technologies

Platforms our SOC team supports

We work with the security tools you already own where they fit, and recommend changes only where they close a real gap.

Detection and response

  • eSentire
  • Adlumin
  • CrowdStrike
  • Microsoft security services

Identity and cloud

  • Microsoft Entra ID
  • Okta
  • AWS
  • Microsoft Azure

These are platforms our engineers support, not partnerships. See all technologies we support.

FAQ

SOC as a service questions

SOC as a service is a subscription to a security operations center run by an outside provider. Analysts monitor your environment 24/7, investigate alerts and contain or escalate threats. You get SOC capability without hiring and retaining your own round-the-clock team.

A co-managed SOC shares the work between the provider and your internal team. The provider covers 24/7 monitoring and first response, while your staff keep control of changes, business decisions and some remediation. Both sides see the same alerts and case notes.

They overlap heavily. SOC as a service usually means a co-managed model where your team stays involved in response. MDR usually means the provider takes on detection, investigation and containment end to end. Triden offers both on the same platforms, so you can choose based on the size of your team.

Cost depends on the number of endpoints, users and log sources, the volume of log data you retain and how much response work you want us to own. We scope it on a short call and give you a fixed monthly price.

Usually not. Our team supports common detection, identity and cloud platforms and will use what you have where it provides the visibility we need. If a gap needs a new tool, we explain why before recommending it.

24/7 monitoring and documented incident response are common requirements in cyber insurance applications and in frameworks such as SOC 2, HIPAA, PCI DSS and CMMC. We provide reports and evidence you can use for renewals and audits.

Related services

Related services

Managed security services

The full set of 24/7 detection and response services.

Managed security

24/7 MDR

Fully managed detection, investigation and containment.

MDR

Managed SIEM

Log collection, correlation and retention for detection and audits.

Managed SIEM

Managed security in San Diego

SOC services from a team headquartered in San Diego.

San Diego

Book a scoping call

Put a 24/7 SOC behind your team

Tell us about your environment and staff. We’ll recommend a co-managed or fully managed model and a fixed monthly price.

  • Scoping call with a SOC engineer
  • Clear split of responsibilities before go-live

Prefer email? Write to [email protected] or call (858) 712-0040.

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